Privacy policy

Last updated: October 14, 2025

v𝟶id shop operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). v𝟶id shop is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information including payment and transaction details.

  • Account information including username, password, and preferences.

  • Transaction information such as items you view, purchase, return, or exchange.

  • Communications with us including information shared in customer inquiries.

  • Device information including device type, browser, IP address, and unique identifiers.

  • Usage information including how and when you interact with the Services.

Personal Information Sources
We may collect personal information:

  • Directly from you when you create an account, communicate, or make a purchase.

  • Automatically through cookies and similar technologies.

  • From service providers and partners.

How We Use Your Personal Information
We use your personal information to:

  • Provide, tailor, and improve the Services.

  • Process payments and fulfill orders.

  • Send you updates, offers, and marketing communications.

  • Detect and prevent fraud and unauthorized access.

  • Communicate with you regarding support and inquiries.

  • Comply with legal obligations.

How We Disclose Personal Information
We may share your information with:

  • Shopify and third-party vendors for IT, payment processing, and logistics.

  • Business and marketing partners for advertising and analytics.

  • Affiliates within our corporate group.

  • Legal or governmental authorities when required.

Relationship with Shopify
The Services are hosted by Shopify. Shopify may collect and process information about your interactions with our store. To learn more about Shopify’s practices, visit the Shopify Consumer Privacy Policy or the Shopify Privacy Portal.

Third Party Websites and Links
Our Services may contain links to third-party sites. We are not responsible for their privacy or security practices.

Children's Data
We do not knowingly collect personal information from minors. If you believe a child has provided information, please contact us for deletion.

Security and Retention of Your Information
We use reasonable security measures but cannot guarantee absolute security. Retention periods vary depending on legal and business needs.

Your Rights and Choices
Depending on your location, you may have rights to:

  • Access, correct, or delete your data.

  • Request data portability.

  • Opt out of targeted advertising or sale of personal data (Opt-Out Page).

  • Manage marketing preferences via unsubscribe links.

If you reside in the UK or EEA, you may also:

  • Object to or restrict processing.

  • Withdraw consent without affecting prior lawful processing.

Complaints
If you have concerns, contact us using the details below. You may also contact your local data protection authority (List of EEA Authorities).

International Transfers
Your information may be transferred and processed outside your country. When transferred from the EU or UK, we use standard contractual clauses or equivalent safeguards.

Changes to This Privacy Policy
We may update this Privacy Policy periodically. The “Last updated” date reflects the latest revision.

Contact
For questions or to exercise your rights, contact us at:
Business Name: VOID STUDIO
Representative Director: Jihyo Eom
Email: support@v0id.shop
Address: 2F, 3-11 Dongmak-ro 15-gil, Mapo-gu, Seoul, 04049, Republic of Korea
Phone: (+82) 050-6461-0427
Business Registration Number: 425-76-00126